Privacy policy

Privacy Policy

Last Updated: June 13, 2026

At China Mart BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from our website.

Personal Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment information

  • Order history and transaction details

  • Device and browser information

  • IP address

  • Website usage information

  • Communications with customer support

How We Collect Your Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us.

  • Automatically through cookies and similar technologies.

  • From service providers that help us process payments, shipping, analytics, and customer support.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Manage your account.

  • Arrange shipping and delivery.

  • Process returns and refunds.

  • Improve our website and shopping experience.

  • Prevent fraud and maintain security.

  • Send order updates and important notifications.

  • Send promotional offers and marketing communications (you may unsubscribe at any time).

Sharing of Information

We may share your information with trusted third parties, including:

  • Shopify, which powers our online store.

  • Payment processors.

  • Shipping and delivery providers.

  • Marketing and analytics partners.

  • Service providers that help operate our business.

  • Government authorities when required by law.

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze website traffic.

  • Personalize your shopping experience.

You can control cookies through your browser settings.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

  • Provide our services.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce our policies.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Request a copy of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective immediately upon posting on this page.

Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

China Mart BD

📧 Email: support@china-martbd.com

🌐 Website: https://china-martbd.com

We will respond to your request as soon as reasonably possible.